Unable to update calendar items after migrating user to new Exchange organization (924253)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

Source: Microsoft Support

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SYMPTOMS

Customer migrated users to a new Exchange organization by creating new user accounts in the new org and using Exmerge to export and import the user's data. After this was done, migrated users were unable to update calendar items/meeting requests.

ERROR MESSAGE (If applicable):

You Do Not Have Permission To Send On Behalf Of The Specified User.

ENVIRONMENT:
  • Exchange Server 2003 Service Pack 2
  • Outlook 2003

CAUSE

Outlook is trying to send an update to users in the calendar item based on their original X500 address.

RESOLUTION

Add X500 address based on original organization to the migrated users to allow for replyability for these old calendar items.

MORE INFORMATION

This additional X500 address will also allow for replyability of old mail that was sent prior to the migration.

313324 How to set X500 proxy addresses for Exchange Server 2003 recipients and for Exchange 2000 Server recipients

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Modification Type:MinorLast Reviewed:10/6/2006
Keywords:kbprb kbtshoot kbrapidpub KB924253 kbAudITPRO