Active Sync not working on Cingular Wireless Devices after SP2; Device Error: 0x80830003 (924219)
The information in this article applies to:
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
Source: Microsoft Support
RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE. SYMPTOMSActive Sync not working on Devices specially with Cingular Wireless after
installing Exchange 2003 SP2 Error on Device: 0x80830003
Issue noticed when : THERE IS NO SSL enabled.
- This may be with other Wireless Networks too, but was noticed on Devices using
Cingular Wireless
- Customer cliamed that it all happened after Exchange SP2 installation; but that
seems to be driven by Network Provider
- No SSL on Exchange
RESOLUTIONChanging the Networks to 'My ISP" in the Device resolved the issue
=>Verify the ISP Provider on Device & change it to "My ISP" with steps as:
=>On Device: Start--Settings--Connections--Connections --Advanced--Select
Networks-"Programs that automatically connect to the Internet should connect using" --Here, The Option would be: 'Cingular". It should be "My ISP"
=>Change it to "My ISP". Click OK
Modification Type: | Minor | Last Reviewed: | 10/6/2006 |
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Keywords: | kbprb kbtshoot kbrapidpub KB924219 kbAudITPRO |
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