Description of the Windows SharePoint Services post-Service Pack 2 hotfix package: August 14, 2006 (923853)

INTRODUCTION

This article describes the Microsoft Windows SharePoint Services issue that is fixed in the hotfix package that is dated August 14, 2006.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article.

Error message when a user tries to save an Office document that is attached to an item in a tasks list: "<URLofOfficeDocument> cannot be accessed"

Consider the following scenario. A user connects to a Windows SharePoint Services tasks list. Then, the user opens a Microsoft Office document that is attached to an item in the list. The document opens in the Office program. The user makes changes to the document, saves it, and then exits the Office program. The user reopens the document in the Office program. Then, the user makes changes to the document. However, when the user tries to save the document again, the user receives the following error message:

<URLofOfficeDocument> cannot be accessed. The file may not exist or may be in use or the Web server is temporarily busy.

The user cannot access the document for approximately 10 minutes because of the file lock that occurs. The user experiences these symptoms even though the user is the same user who previously opened the document.

This issue occurs if the user does not have Manage List permissions to the tasks list. For example, this issue occurs if the following conditions are true:

The user is a member of the Readers site group.
The permissions that the Readers site group has for the tasks list are changed to the following:
- View List Items
- Add List Items
- Edit List Items
- Manage Personal Views

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows SharePoint Services service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix package:

The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Windows SharePoint Services Service Pack 2 or Windows SharePoint Services Service Pack 1. However, we have tested this hotfix more extensively on Windows SharePoint Services Service Pack 2 than on Windows SharePoint Services Service Pack 1. If you install this hotfix on a computer that is running Windows SharePoint Services Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download information

File name	File size	Date	Time	Platform
Wss2003-kb923853-glb.exe	3,597,120	14-Aug-2006	20:44	x86

Microsoft Windows Installer .msp file information

File name	File size	Date	Time	Platform
Sts.msp	3,895,296	14-Aug-2006	20:40	Not applicable

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name	File size	Date	Time	Platform
Microsoft.Sharepoint.Dsp.SoapPt.dll	80,632	20-Jan-2006	23:50	x86
Microsoft.Sharepoint.Dsp.XmlUrl.dll	80,632	29-Jan-2005	00:06	x86
Onetutil.dll	1,411,856	12-Aug-2006	18:39	x86
Owssvr.dll_0001	2,243,344	12-Aug-2006	18:42	Not applicable
Owstimer.exe_0001	26,384	26-May-2006	15:18	Not applicable
Sqmsto.dll	2,304,712	26-May-2006	15:05	x86
Sqmstoup.dll	2,243,272	26-May-2006	15:05	x86
Store.sql	1,167,517	24-May-2006	05:45	Not applicable
Storeup.sql	1,134,024	24-May-2006	05:46	Not applicable
Stsadm.exe	154,384	26-May-2006	15:18	x86
Stsap.dll	244,480	23-Oct-2005	00:36	x86
Stslib.dll	97,080	26-May-2006	15:18	Not applicable
Stsom.dll	1,481,512	12-Aug-2006	18:42	x86
Stssoap.dll	199,368	03-Feb-2006	16:21	x86
Stswel.dll	1,063,696	12-Aug-2006	18:42	x86

Additional notes

For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates