You do not have the option to downgrade to a hardware abstraction layer that is set up to use a single-processor advanced programmable interrupt controller when you try to change the computer type by using Device Manager in Windows Server 2003 (923425)
The information in this article applies to:
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows Server 2003, 64-Bit Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
SYMPTOMSWhen you try to change the computer type by using Device Manager, you do not have the option to downgrade to a hardware abstraction layer (HAL) that is set up to use a single-processor advanced programmable interrupt controller (APIC). Additionally, after you try to change this setting by using any of the available options in Device Manager, a programmable interrupt controller (PIC) HAL is installed. If you try to restart the computer, the computer may not start. This problem occurs when you use Microsoft Windows Server 2003 on a computer that is using an HAL that is set up to use an APIC.CAUSEThis problem occurs because the Windows Server 2003 default installation does not provide APIC options for changing the HAL on an APIC computer.RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. PrerequisitesThe following list contains prerequisites for the hotfix: - Microsoft Windows Server 2003
Restart requirementYou do not have to restart your computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace any other hotfixes.
Windows Server 2003, Itanium-based versions|
| Updspapi.dll | 6.2.29.0 | 638,688 | 18-Aug-2006 | 22:59 | IA-64 |
Windows Server 2003, x64-based versions|
| Updspapi.dll | 6.2.29.0 | 462,048 | 18-Aug-2006 | 22:59 | x64 |
Windows Server 2003, x86-based versions|
| Updspapi.dll | 6.2.29.0 | 371,424 | 12-Oct-2005 | 23:13 | x86 |
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.REFERENCES
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
309283
HAL options after Windows XP or Windows Server 2003 Setup
| Modification Type: | Major | Last Reviewed: | 9/5/2006 |
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| Keywords: | kbfix kbQFE kbhotfixserver kbpubtypekc KB923425 kbAudITPRO |
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