Event 1209 occurs after you apply hotfix 911030 to a server cluster that is running Windows Server 2003 with Service Pack 1 (923424)



The information in this article applies to:

  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Datacenter Edition
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition

SYMPTOMS

After you apply the 911030 hotfix to a server cluster that is running Microsoft Windows Server 2003 with Service Pack 1 (SP1), the following event message may be logged in the System log:
Event Type:	Error
Event Source:	ClusDisk
Event Category:	None
Event ID:	1209
Date:		6/13/2006
Time:		4:26:01 PM
User:		N/A
Computer:	<ComputerName>
Description:
Cluster service is requesting a bus reset for device \Device\ClusDisk0.

For more information, see Help and Support Center at 
http://support.microsoft.com.
This problem occurs when the disk is unowned.

CAUSE

This problem occurs because the implementation of the Microsoft cluster driver (Clusdisk.sys) resets the bus even for the success case SCSISTAT_GOOD of the SCSI status code.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 installed.

Note The x64-based versions of Windows Server 2003 include SP1.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the 911030 hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
Clusdisk.sys5.2.3790.277068,60814-Aug-200610:28x86
Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Clusdisk.sys5.2.3790.2770111,61613-Aug-200622:43x64
Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Clusdisk.sys5.2.3790.2770211,45613-Aug-200622:52IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

885688 Event ID 57, event ID 55, and event ID 50 may be logged when you use Windows Cluster on Windows Server 2003

911030 A cluster node failover does not work when you use SCSI-3-compliant persistent reservations in Windows Server 2003 S911030

For more information about clustering services in Windows Server 2003, visit the following Microsoft Web site:

Modification Type:MajorLast Reviewed:9/20/2006
Keywords:kbWinServ2003preSP2fix kberrmsg kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB923424 kbAudITPRO