Event 13026 and event 13027 do not contain the correct description information when you install the Exchange Server 2003 Migration Wizard for Lotus Notes (923323)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

Consider the following scenario. You perform the following tasks in the following order:
  • You install the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes.
  • You apply hotfix 842631. This hotfix is described in the following article in the Microsoft Knowledge Base:

    842631 An update is available to configure the timeout settings for the Migration Wizard in Exchange Server 2003

  • On the computer on which you installed the Migration Wizard for Lotus Notes, you make changes in the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\MSExchangeNotesMig

    These changes are as follows:
    • "MaxMailboxLogonRetries"=dword:00000010
    • "MailboxLogonRetryInterval"=dword:00000010
You run the Migration Wizard for Lotus Notes to migrate Lotus Notes mailbox data to the computer that is running Microsoft Exchange Server 2003. After you do this, the following events may appear in the Application log in Event Viewer: Event Type: Information
Event Source: MSExchangeNotesMig
Event Category: None
Event ID: 13026
Description: The description for Event ID ( 13026 ) in Source ( MSExchangeNotesMig ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
The following information is part of the event: SOFTWARE\Microsoft\Exchange\MSExchangeNotesMig\, MaxMailboxLogonRetries, 16. Event Type: Information
Event Source: MSExchangeNotesMig
Event Category: None
Event ID: 13027
Description: The description for Event ID ( 13027 ) in Source ( MSExchangeNotesMig ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: SOFTWARE\Microsoft\Exchange\MSExchangeNotesMig\, MailboxLogonRetryInterval, 16In this scenario, the events do not contain the correct description information.

RESOLUTION

To resolve this problem, you must install the September 2006 Web Release (06.05.7855) version, or a later version, of the Migration Wizard for Lotus Notes. To download the September 2006 Web Release version of the Migration Wizard for Lotus Notes, visit the following Microsoft Web site:After you install the September 2006 Web Release version of the Migration Wizard for Lotus Notes, the following descriptions are added to events 13026 and 13027:Event Type: Information  
Event Source: MSExchangeMig  
Event Category: None  Event ID: 13026  
Description:  The maximum number of attempts made by Migration Wizard to open a mailbox is being  overwritten by registry setting  SOFTWARE\Microsoft\Exchange\MSExchangeMailMig\MaxMailboxLogonRetries. The Migration  Wizard will now try to open a mailbox for 4294967295 attempts before reporting  failure.  For more information, click http://www.microsoft.com/contentredirect.asp.  Event Type: Information  
Event Source: MSExchangeMig  
Event Category: None  
Event ID: 13027  
Description:  The retry interval between attempts made by Migration Wizard to open a mailbox is  being overwritten by registry setting  SOFTWARE\Microsoft\Exchange\MSExchangeMailMig\MailboxLogonRetryInterval. 
The  Migration Wizard will now try to open a mailbox every 5 second(s).  For more information, click http://www.microsoft.com/contentredirect.asp.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages


Modification Type:MajorLast Reviewed:9/26/2006
Keywords:kbQFE kbfix kbBug kbpubtypekc KB923323 kbAudITPRO