FIX: Event ID: 5754 when you use the SOAP adapter or the HTTP adapter together with a client certificate in BizTalk Server 2004 (923056)

SYMPTOMS

When you use the SOAP adapter or the HTTP adapter together with a client certificate in Microsoft BizTalk Server 2004, an Error event that resembles the following may be logged in the Application log:Event Type: Error
Event Source: BizTalk Server 2004
Event Category: BizTalk Server 2004
Event ID: 5754
Description:
The "SOAP" adapter is suspending an outbound message going to destination URL:"webservice". Details: "Client Certificate not found in store.".Note In this event, webservice is a placeholder for the Web service URL.

This problem occurs after the SOAP adapter or the HTTP adapter successfully connects to the destination URL. This problem only occurs under load. The problem can be resolved by restarting the computer. This problem does not reoccur after you restart the computer that is running BizTalk Server.

Note This problem does not occur in Microsoft BizTalk Server 2006.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next BizTalk Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have BizTalk Server 2004 Service Pack 1 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time
Microsoft.biztalk.httptransport.dll	3.0.7048.0	69,632	03-Aug-2006	01:46
Microsoft.biztalk.soaptransport.dll	3.0.7048.0	61,440	03-Aug-2006	01:46

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

MORE INFORMATION

This event may be logged if the SOAP adapter or the HTTP adapter is configured incorrectly to retrieve the client certificate. You should apply this hotfix only if the SOAP adapter or the HTTP adapter previously worked correctly.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates