When you create new users in Microsoft Windows Small
Business Server 2003, the users do not receive "welcome" e-mail messages (922833)
The information in this article applies to:
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
SYMPTOMSWhen you create new users in Microsoft Windows Small
Business Server 2003, the users do not receive "welcome" e-mail messages.
The mailbox is created, and new messages arrive as expected. However, the
automatically generated welcome e-mail messages are not
delivered.CAUSEThis problem occurs if you have set the following
configuration options:
- You enabled the Sender Filtering option in
Microsoft Exchange.
- You enabled the Filter messages that use blank
sender option in the properties of Message Delivery
in Exchange System Manager.
- You enabled the Sender Filtering feature on the Simple Mail Transfer Protocol (SMTP) virtual
server in Exchange Server 2003.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.MORE INFORMATIONThe SMTP log shows that the welcome e-mail messages are
being delivered. Although the
e-mail messages are accepted by the SMTP server, the messages are dropped by Exchange. The
e-mail messages are dropped
before they reach the Exchange categorizer. These messages are not recorded in
message tracking. The Microsoft Internet Information Services (IIS) log of the
failed transaction for a new user (Test2) resembles the following. 127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 14, 32, 250, 0, HELO, -, bobcatrtm,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 27, 39, 250, 0, MAIL, -, FROM: <test2@msft.com>,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 25, 27, 250, 0, RCPT, -, TO: <test2@msft.com>,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 297, 28730, 71, 240, 297, QUIT, -, bobcatrtm,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 14, 32, 250, 0, HELO, -, bobcatrtm,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 27, 39, 250, 0, MAIL, -, FROM: <test2@msft.com>,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 0, 25, 27, 250, 0, RCPT, -, TO: <test2@msft.com>,
127.0.0.1, bobcatrtm, 2/24/2006, 10:34:12, SMTPSVC1, BOBCAT-RTM, 127.0.0.1, 234, 4323, 71, 240, 234, QUIT, -, bobcatrtm,
| Modification Type: | Minor | Last Reviewed: | 8/2/2006 |
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| Keywords: | kbtshoot kbprb KB922833 kbAudITPRO |
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