You receive a non-delivery report when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Exchange Server 2003 (921620)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

You receive a non-delivery report (NDR) when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Microsoft Exchange Server 2003.

CAUSE

This issue may occur if all the following conditions are true:
  • You send the message by using Web Distributed Authoring and Versioning (WebDAV).
  • The recipient's e-mail address starts with an apostrophe.
  • The apostrophe is removed when the message is processed.
In this scenario, the e-mail address is incorrect when the message reaches the recipient's e-mail server because the address does not contain the apostrophe.

WORKAROUND

To work around this issue, do not use e-mail addresses that start with an apostrophe to send e-mail by using WebDAV.

STATUS

Microsoft regularly releases software updates to address specific bugs. If Microsoft releases a software update to resolve this bug, this article will be updated with additional information.
Modification Type:MajorLast Reviewed:7/21/2006
Keywords:kbtshoot kbnofix kbprb KB921620 kbAudGeneralUser
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