Description of the Outlook 2003 post-Service Pack 2 hotfix package: July 18, 2006 (921581)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SUMMARY

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 2 hotfix package that is dated July 18, 2006.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you try to recover deleted items in Outlook 2003 and the computer is disconnected from the network, Outlook may stop unexpectedly (crash). Additionally, you receive the following error message:
    Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
    When you view the data in the error report, the report contains an error signature that resembles the following error signature:
    Application nameApplication versionModule nameModule versionOffset
    Outlook.exe11.0.8026.0Dumpster.dll11.0.6550.0000045f5
    Note To recover deleted items in Outlook 2003, follow these steps:
    1. Click the Deleted Items folder.
    2. On the Tools menu, click Recover Deleted Items.

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix is a post Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The English version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTime
Office2003-kb921581-enu.exe11.0.8036.09,649,47218-Jul-200616:21
Outlook 2003Microsoft Windows Installer .msp file information

File nameFile sizeDateTime
Olkintlff.msp4,089,34418-Jul-200616:19
After the hotfix is installed, the English version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File nameFile versionFile sizeDateTime
Cdo.dll6.5.7233.48735,42421-Sep-200519:27
Contab32.dll11.0.8008.0116,42409-Jan-200622:44
Dumpster.dll11.0.8036.032,01614-Jul-200623:37
Emablt32.dll11.0.8020.0106,69603-Apr-200623:22
Emsabp32.dll11.0.8024.0264,97628-Apr-200608:18
Emsmdb32.dll11.0.8025.0705,29604-May-200620:48
Emsui32.dll11.0.8032.0132,36822-Jun-200600:43
Mapir.dll11.0.6550.0778,94417-Mar-200519:32
Mlshext.dll11.0.6550.030,40817-Mar-200519:09
Msmapi32.dll11.0.8023.01,414,92820-Apr-200619:43
Mspst32.dll11.0.8023.0725,77620-Apr-200619:42
Olkfstub.dll11.0.8025.0233,23204-May-200620:48
Outex.dll11.0.8032.0655,12022-Jun-200600:42
Outllibr.dll11.0.8003.03,057,86423-Nov-200511:11
Pstprx32.dll11.0.8000.0280,26422-Oct-200521:15
Scanpst.exe11.0.6802.042,69605-Oct-200502:51
Scnpst32.dll11.0.6555.0232,64825-Apr-200518:29
Scnpst64.dll11.0.6555.0241,35225-Apr-200518:29
Microsoft Office 2003 Multilingual User Interface (MUI)Microsoft Windows Installer .msp file information

File nameFile sizeDateTime
Engmuiff.msp5,676,03218-Jul-200616:19
After the hotfix is installed, the English version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File nameFile versionFile sizeDateTime
Contab32.dll11.0.8008.0116,42409-Jan-200622:44
Dumpster.dll11.0.8036.032,01614-Jul-200623:37
Emablt32.dll11.0.8020.0106,69603-Apr-200623:22
Emsabp32.dll11.0.8024.0264,97628-Apr-200608:18
Emsmdb32.dll11.0.8025.0705,29604-May-200620:48
Emsui32.dll11.0.8032.0132,36822-Jun-200600:43
Mapir.dll11.0.6550.0778,94417-Mar-200519:32
Msain.dll11.0.8003.0589,50423-Nov-200511:08
Msmapi32.dll11.0.8023.01,414,92820-Apr-200619:43
Msointl.dll11.0.8015.01,751,24023-Feb-200603:18
Mspst32.dll11.0.8023.0725,77620-Apr-200619:42
Outex.dll11.0.8032.0655,12022-Jun-200600:42
Outllibr.dll11.0.8003.03,057,86423-Nov-200511:11
Owci10.dll10.0.6765.0506,56803-Jun-200505:36
Ppintl.dll11.0.8003.0490,18423-Nov-200511:08
Pstprx32.dll11.0.8000.0280,26422-Oct-200521:15
Scanpst.exe11.0.6802.042,69605-Oct-200502:51
Wwintl.dll11.0.8003.0771,78423-Nov-200511:06
Xlintl32.dll11.0.8000.0707,78422-Oct-200521:50


Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

    824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:9/22/2006
Keywords:kbExpertiseInter kbemail kbBug kberrmsg kbOffice2003preSP3fix kbPubTypeKC kbfix kbHotfixRollup kbQFE kbHotfixServer KB921581 kbAudITPRO
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