The first page of the next copy prints on the back of the last page of the previous copy when you use a copier-based printer to print multiple copies of a document in an Office program (921561)
The information in this article applies to:
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Students and Teachers Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
- Microsoft Office XP Professional
- Microsoft Office XP Standard
- Microsoft Office XP Small Business
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Excel 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
SYMPTOMSConsider the following scenario. You print multiple copies of a document that contains an odd number of pages in one of the programs that are listed in the "Applies to" section. You use a PostScript printer driver to print and to collate the copies. In this scenario, when you use a large copier-based printer, the first page of the next copy prints on the back of the last page of the previous copy.CAUSEThis issue may occur when the collate option is selected in both the Microsoft Office program and in the printer driver.
The collate option is stored by the printer driver in a non-public binary large object. Therefore, the Office program cannot determine whether the collate option is selected by the printer driver. When the collate option is selected by both the printer driver and the Office program, the collate option may not function as expected.WORKAROUNDTo work around this issue, disable the collate option in either the printer driver or the Office program.
To disable the collate option in the printer driver, see the manufacturer's documentation for the printer.
To disable the collate option in an Office program, click Print on the File menu, and then click to clear the Collate check box in the Print dialog box.
| Modification Type: | Major | Last Reviewed: | 7/31/2006 |
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| Keywords: | kbtshoot kbPostScript kbprinters kbprint kbExpertiseBeginner kbprb KB921561 kbAudEndUser |
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