Error message when you use a LifeCam together with MSN Messenger or with Windows Live Messenger to make a video call: "Your conversation cannot begin because your camera is currently in use or not plugged in" (921336)


The information in this article applies to:

  • Microsoft LifeCam VX-3000
  • Microsoft LifeCam VX-6000
  • Microsoft LifeCam VX-1000

SYMPTOMS

When you use a Microsoft LifeCam together with MSN Messenger or with Windows Live Messenger to make a video call, you may receive the following error message:
Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again.
Additionally, in the video call, your video is not displayed.

CAUSE

This behavior occurs when another program is using the LifeCam.

RESOLUTION

To resolve this behavior, close all the programs that may be using the LifeCam. More than one program cannot use the LifeCam at the same time. For example, if you start the LifeCam program, you cannot start a video call in Messenger until you close the LifeCam program.
Modification Type:MinorLast Reviewed:8/30/2006
Keywords:kbExpertiseBeginner kbtshoot kberrmsg kbprb KB921336 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.