Scanning engines for which you are not licensed appear in the Engine Versions report in Microsoft Antigen Enterprise Manager 9.0 (921132)

SYMPTOMS

When you run an Engine Versions report in Microsoft Antigen Enterprise Manager 9.0, scanning engines for which you are not licensed appear in the report. You expect the report to contain only scanning engines for which you have obtained a license to use with Antigen.

CAUSE

This problem occurs if the following conditions are true:

You are using an evaluation version of Antigen.
You run an Engine Versions report in Antigen Enterprise Manager 9.0.
You upgrade Antigen by using a non-evaluation license file.

When you evaluate Antigen, all scanning engines are available. Therefore, when you run an Engine Versions report, all the scanning engines are returned in the report. After you purchase Antigen, you receive a license file that contains the scanning engines for which you purchased a license. When you change the Antigen license file to include only the licensed engines, the unlicensed scanning engines no longer appear in the Antigen Administrator program. However, all the Antigen scanning engines still appear in the Antigen Enterprise Manager 9.0 Engine Versions report. This includes scanning engines for which you are not licensed.

RESOLUTION

To resolve this problem, remove the unwanted scanning engine signatures from the Antigen Enterprise Manager 9.0 database. The following table shows the scanning engine signatures that you may want to remove.

Signature	Scanning engine
Ahn%	Ahnlabs
Comm%	Command
Kasp%	Kaspersky
Spam%	Spamcure
Virus%	Virus Buster

To remove one or more of the unwanted scanning engines from the Antigen Enterprise Manager 9.0 database, run a SQL Server query that resembles the following on the SybariEnterpriseManagerReports database under the SEMDB database.

DELETE FROM WBEM_EnginesStatistic
WHERE (EngineName LIKE 'ahn%') OR
      (EngineName LIKE 'Comm%') OR
      (EngineName LIKE 'Kasp%') OR
      (EngineName LIKE 'Spam%') OR
      (EngineName LIKE 'Virus%') OR

Important You must modify this query to include only the scanning engine signatures that you want to remove.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.