You cannot digitally sign an e-mail message in Outlook Web Access when you log on to a computer that is running Exchange Server 2003 Service Pack 1 (920905)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition, Service Pack 1 (SP1)
  • Microsoft Exchange Server 2003 Enterprise Edition, Service Pack 1 (SP-1)

SYMPTOMS

You log on to a computer that is running Microsoft Exchange Server 2003 Service Pack 1 (SP1) by using Microsoft Outlook Web Access. You try to digitally sign an e-mail message by using a certificate that is stored in a smart card device. When you do this, an error occurs and you cannot digitally sign the e-mail message in Outlook Web Access.

However, you can still perform the following tasks when you use the same certificate that is stored in the smart card device:
  • Decrypt digitally signed e-mail messages in Outlook Web Access
  • Digitally sign e-mail messages in Microsoft Office Outlook
  • Decrypt digitally signed e-mail messages in Outlook

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Exchange Server 2003 SP1 installed to apply this hotfix.

Restart requirement

The following services are restarted when you apply this hotfix:
  • Microsoft Exchange Information Store service
  • Microsoft Internet Information Service (IIS) Admin Service
  • Microsoft Search service and all dependent services

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Blank.htmNot applicable18616-Aug-200622:54Not applicableNone
Ctrl_calendar.cssNot applicable1,22604-May-200501:47Not applicableNone
Ctrl_calendar.htcNot applicable8,45416-Aug-200622:54Not applicableNone
Ctrl_calendar.jsNot applicable40,02416-Aug-200622:54Not applicableNone
Ctrl_calendarview.cssNot applicable5,41116-Aug-200622:54Not applicableNone
Ctrl_calendarview.htcNot applicable12,91016-Aug-200622:54Not applicableNone
Ctrl_calendarview.jsNot applicable95,60316-Aug-200622:54Not applicableNone
Ctrl_calendarviewprn.cssNot applicable69904-May-200501:47Not applicableNone
Ctrl_calviewdaily.xslNot applicable12,98510-Jun-200503:13Not applicableNone
Ctrl_calviewmonthly.xslNot applicable13,11229-Jan-200622:38Not applicableNone
Ctrl_calviewweekly.xslNot applicable9,35928-Nov-200517:29Not applicableNone
Ctrl_ctxtmenu.htcNot applicable98616-Aug-200622:54Not applicableNone
Ctrl_ctxtmenu.jsNot applicable6,28116-Aug-200622:54Not applicableNone
Ctrl_datepicker.htcNot applicable3,56516-Aug-200622:54Not applicableNone
Ctrl_datepicker.jsNot applicable44,29816-Aug-200622:54Not applicableNone
Ctrl_formatbar.htcNot applicable6,57516-Aug-200622:54Not applicableNone
Ctrl_formatbar.jsNot applicable23,36116-Aug-200622:54Not applicableNone
Ctrl_freebusy.cssNot applicable2,18716-Aug-200622:54Not applicableNone
Ctrl_freebusy.htcNot applicable1,34916-Aug-200622:54Not applicableNone
Ctrl_freebusy.jsNot applicable41,87016-Aug-200622:54Not applicableNone
Ctrl_message.htcNot applicable3,06816-Aug-200622:54Not applicableNone
Ctrl_message.jsNot applicable20,35116-Aug-200622:54Not applicableNone
Ctrl_mimeformatbar.htcNot applicable6,63616-Aug-200622:54Not applicableNone
Ctrl_mimeformatbar.jsNot applicable14,16004-May-200501:47Not applicableNone
Ctrl_notify.htcNot applicable1,35216-Aug-200622:54Not applicableNone
Ctrl_notify.jsNot applicable67504-May-200501:47Not applicableNone
Ctrl_poll.jsNot applicable7,38304-May-200501:47Not applicableNone
Ctrl_reminder.htcNot applicable1,35116-Aug-200622:54Not applicableNone
Ctrl_reminder.jsNot applicable11,23516-Aug-200622:54Not applicableNone
Ctrl_tabpages.htcNot applicable86416-Aug-200622:54Not applicableNone
Ctrl_tabpages.jsNot applicable2,31916-Aug-200622:54Not applicableNone
Ctrl_tree.htcNot applicable2,73616-Aug-200622:54Not applicableNone
Ctrl_tree.jsNot applicable35,04716-Aug-200622:54Not applicableNone
Ctrl_tree_pf.htcNot applicable2,47016-Aug-200622:54Not applicableNone
Ctrl_tree_pf.jsNot applicable33,89116-Aug-200622:54Not applicableNone
Ctrl_tree_pf.xslNot applicable1,90914-Dec-200420:57Not applicableNone
Ctrl_view.htcNot applicable3,11516-Aug-200622:54Not applicableNone
Ctrl_view.jsNot applicable98,03616-Aug-200622:54Not applicableNone
Ctrl_view.xslNot applicable42,53329-Jan-200622:38Not applicableNone
Davex.dll6.5.7234.111,087,48816-Aug-200623:42x86None
Dlg_anr.jsNot applicable7,87416-Aug-200622:54Not applicableNone
Dlg_editname.jsNot applicable8,52004-May-200501:47Not applicableNone
Dlg_editrule.jsNot applicable27,73816-Aug-200622:54Not applicableNone
Dlg_editsignature.jsNot applicable5,97916-Aug-200622:54Not applicableNone
Dlg_gal.jsNot applicable24,93616-Aug-200622:54Not applicableNone
Dlg_gallookup.jsNot applicable7,23904-May-200501:47Not applicableNone
Dlg_junk.jsNot applicable9,84816-Aug-200622:54Not applicableNone
Dlg_movecopy.jsNot applicable6,19116-Aug-200622:54Not applicableNone
Dlg_newfolder.jsNot applicable3,75216-Aug-200622:54Not applicableNone
Dlg_options.jsNot applicable22,61816-Aug-200622:54Not applicableNone
Dlg_recurrence.jsNot applicable23,77504-May-200501:47Not applicableNone
Dlg_reminder.jsNot applicable37,11916-Aug-200622:54Not applicableNone
Dlg_rules.jsNot applicable11,62516-Aug-200622:54Not applicableNone
Dlg_spell.jsNot applicable19,54716-Aug-200622:54Not applicableNone
Dlg_taskrecurrence.jsNot applicable27,58604-May-200501:47Not applicableNone
Dl_appointment.jsNot applicable11,85604-May-200501:47Not applicableNone
Dl_composeapptrecurr.jsNot applicable9,38104-May-200501:47Not applicableNone
Dl_composecommon.jsNot applicable5,11716-Aug-200622:54Not applicableNone
Dl_composetaskrecurr.jsNot applicable17,56104-May-200501:47Not applicableNone
Dl_contact.jsNot applicable8,18016-Aug-200622:54Not applicableNone
Dl_folderview.jsNot applicable5,20804-May-200501:47Not applicableNone
Dl_junk.jsNot applicable5,04016-Aug-200622:54Not applicableNone
Dl_misc.jsNot applicable9,34016-Aug-200622:54Not applicableNone
Dl_options.jsNot applicable6,91716-Aug-200622:54Not applicableNone
Dl_task.jsNot applicable19,63816-Aug-200622:54Not applicableNone
Exoledb.dll6.5.7234.112,570,75216-Aug-200623:42x86None
Frm_attach.jsNot applicable5,50816-Aug-200622:54Not applicableNone
Frm_composeappt.jsNot applicable37,81016-Aug-200622:54Not applicableNone
Frm_composecdl.jsNot applicable17,27916-Aug-200622:54Not applicableNone
Frm_composecontact.jsNot applicable35,87416-Aug-200622:54Not applicableNone
Frm_composenote.jsNot applicable18,88516-Aug-200622:54Not applicableNone
Frm_composepost.jsNot applicable13,26516-Aug-200622:54Not applicableNone
Frm_composetask.jsNot applicable41,15616-Aug-200622:54Not applicableNone
Frm_forwardmeeting.jsNot applicable8,01816-Aug-200622:54Not applicableNone
Frm_logoff.jsNot applicable69604-May-200501:47Not applicableNone
Frm_mimecommon.jsNot applicable34,11416-Aug-200622:54Not applicableNone
Frm_mimenote.jsNot applicable63,08816-Aug-200622:54Not applicableNone
Frm_mimepreviewpane.jsNot applicable5,82716-Aug-200622:54Not applicableNone
Frm_previewpane.jsNot applicable3,81516-Aug-200622:54Not applicableNone
Frm_readappt.jsNot applicable16,00316-Aug-200622:54Not applicableNone
Frm_readnote.jsNot applicable7,70516-Aug-200622:54Not applicableNone
Frm_readpost.jsNot applicable6,47916-Aug-200622:54Not applicableNone
Frm_readreports.jsNot applicable4,41816-Aug-200622:54Not applicableNone
Frm_readtask.jsNot applicable6,72716-Aug-200622:54Not applicableNone
Mdbmsg.dll6.5.7234.113,269,63216-Aug-200622:53x86None
Owaauth.dll6.5.7234.1167,58416-Aug-200622:50x86None
Owaprint.cssNot applicable2,69616-Aug-200622:54Not applicableNone
Owastyle.cssNot applicable13,58616-Aug-200622:54Not applicableNone
Owastyledl.cssNot applicable2,18716-Aug-200622:54Not applicableNone
Redir.aspNot applicable3,30404-Jun-200501:56Not applicableNone
Setupmcl.exe5.3.18.6317,25617-Aug-200601:03x86None
Sps.cssNot applicable1,39904-May-200501:47Not applicableNone
Store.exe6.5.7234.115,200,89616-Aug-200623:26x86None
Style-chs30.cssNot applicable39404-May-200501:47Not applicableNone
Style-cht30.cssNot applicable38104-May-200501:47Not applicableNone
Style-jpn30.cssNot applicable40016-Aug-200622:54Not applicableNone
Style-kor30.cssNot applicable37804-May-200501:47Not applicableNone
Style-large30.cssNot applicable38204-May-200501:47Not applicableNone
Style30.cssNot applicable38204-May-200501:47Not applicableNone
Tf_galfind.xslNot applicable6,94114-Dec-200420:57Not applicableNone
Tf_messages.xslNot applicable11,61014-Dec-200420:57Not applicableNone
Tf_twoline.xslNot applicable10,67714-Dec-200420:57Not applicableNone
Util_addrval.jsNot applicable2,11416-Aug-200622:54Not applicableNone
Util_buttons.jsNot applicable6,60616-Aug-200622:54Not applicableNone
Util_calendar.jsNot applicable4,50816-Aug-200622:54Not applicableNone
Util_calmessaging.htcNot applicable87716-Aug-200622:54Not applicableNone
Util_calmessaging.jsNot applicable10,44316-Aug-200622:54Not applicableNone
Util_forms.jsNot applicable26,23116-Aug-200622:54Not applicableNone
Util_mimemsg.jsNot applicable11,12516-Aug-200622:54Not applicableNone
Util_owa.jsNot applicable23,44316-Aug-200622:54Not applicableNone
Util_recipients.jsNot applicable18,63716-Aug-200622:54Not applicableNone
Util_view.jsNot applicable37,67616-Aug-200622:54Not applicableNone
View-webpage.gifNot applicable59829-Jan-200620:50Not applicableNone
Vw_calendar.jsNot applicable9,84616-Aug-200622:54Not applicableNone
Vw_calendarpart.cssNot applicable1,40116-Aug-200622:54Not applicableNone
Vw_calendarpart.jsNot applicable83016-Aug-200622:54Not applicableNone
Vw_contact.jsNot applicable2,45116-Aug-200622:54Not applicableNone
Vw_dumpster.jsNot applicable3,25616-Aug-200622:54Not applicableNone
Vw_message.jsNot applicable14,70116-Aug-200622:54Not applicableNone
Vw_messagepart.jsNot applicable1,95704-May-200501:47Not applicableNone
Vw_navbar.jsNot applicable46,45616-Aug-200622:54Not applicableNone
Vw_search.jsNot applicable10,43316-Aug-200622:54Not applicableNone
Vw_task.jsNot applicable7,18016-Aug-200622:54Not applicableNone
Vw_taskpart.jsNot applicable4,62516-Aug-200622:54Not applicableNone
Wmtemplates.dll6.5.7234.115,181,44016-Aug-200622:53x86None
Logoff.aspNot applicable11,22110-Mar-200504:52Not applicableNone
Logon.aspNot applicable28,45010-Mar-200504:52Not applicableNone
Logon.aspNot applicable28,75010-Mar-200505:29Not applicableNone
Logon.aspNot applicable28,74910-Mar-200504:57Not applicableNone
Logon.aspNot applicable28,99010-Mar-200505:27Not applicableNone
Logon.aspNot applicable28,00210-Mar-200504:45Not applicableNone
Logon.aspNot applicable28,02310-Mar-200504:49Not applicableNone
Logon.aspNot applicable28,79810-Mar-200505:15Not applicableNone
Logon.aspNot applicable28,72810-Mar-200505:17Not applicableNone
Logon.aspNot applicable28,84910-Mar-200505:00Not applicableNone
Logon.aspNot applicable28,90210-Mar-200505:02Not applicableNone
Logon.aspNot applicable29,14510-Mar-200504:25Not applicableNone
Logon.aspNot applicable29,06710-Mar-200504:21Not applicableNone
Logon.aspNot applicable29,21010-Mar-200505:05Not applicableNone
Logon.aspNot applicable28,36010-Mar-200504:55Not applicableNone
Logon.aspNot applicable29,17010-Mar-200505:25Not applicableNone
Logon.aspNot applicable29,01410-Mar-200504:28Not applicableNone
Logon.aspNot applicable28,88310-Mar-200504:36Not applicableNone
Logon.aspNot applicable28,61210-Mar-200504:40Not applicableNone
Logon.aspNot applicable28,73510-Mar-200505:19Not applicableNone
Logon.aspNot applicable28,92210-Mar-200505:08Not applicableNone
Logon.aspNot applicable28,89810-Mar-200505:10Not applicableNone
Logon.aspNot applicable28,91110-Mar-200505:21Not applicableNone
Logon.aspNot applicable28,87310-Mar-200504:32Not applicableSPA
Logon.aspNot applicable28,76210-Mar-200505:14Not applicableNone
Logon.aspNot applicable28,82210-Mar-200505:23Not applicableNone
Logon.aspNot applicable28,62229-Jan-200622:38Not applicableNone
Logoff.aspNot applicable11,29010-Mar-200505:29Not applicableNone
Logoff.aspNot applicable11,28810-Mar-200504:57Not applicableNone
Logoff.aspNot applicable11,32510-Mar-200505:27Not applicableNone
Logoff.aspNot applicable11,16110-Mar-200504:45Not applicableNone
Logoff.aspNot applicable11,16010-Mar-200504:49Not applicableNone
Logoff.aspNot applicable11,31610-Mar-200505:15Not applicableNone
Logoff.aspNot applicable11,30610-Mar-200505:17Not applicableNone
Logoff.aspNot applicable11,31710-Mar-200505:00Not applicableNone
Logoff.aspNot applicable11,28010-Mar-200505:02Not applicableNone
Logoff.aspNot applicable11,36210-Mar-200504:25Not applicableNone
Logoff.aspNot applicable11,34910-Mar-200504:21Not applicableNone
Logoff.aspNot applicable11,40810-Mar-200505:05Not applicableNone
Logoff.aspNot applicable11,23710-Mar-200504:55Not applicableNone
Logoff.aspNot applicable11,35110-Mar-200505:25Not applicableNone
Logoff.aspNot applicable11,32910-Mar-200504:28Not applicableNone
Logoff.aspNot applicable11,32510-Mar-200504:36Not applicableNone
Logoff.aspNot applicable11,27710-Mar-200504:40Not applicableNone
Logoff.aspNot applicable11,28410-Mar-200505:19Not applicableNone
Logoff.aspNot applicable11,32410-Mar-200505:08Not applicableNone
Logoff.aspNot applicable11,29310-Mar-200505:10Not applicableNone
Logoff.aspNot applicable11,30510-Mar-200505:21Not applicableNone
Logoff.aspNot applicable11,30710-Mar-200504:32Not applicableSPA
Logoff.aspNot applicable11,31610-Mar-200505:14Not applicableNone
Logoff.aspNot applicable11,33010-Mar-200505:23Not applicableNone
Logoff.aspNot applicable11,28229-Jan-200622:38Not applicableNone

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages


Modification Type:MajorLast Reviewed:9/11/2006
Keywords:kbQFE kbfix kbBug kbExchange2003preSP1fix kbhotfixserver kbpubtypekc KB920905 kbAudITPRO