RTF text is not merged when you use the mail merge feature to merge a Microsoft Access database table with a Word 2007 document (920842)


The information in this article applies to:

  • Microsoft Office Word 2007

SYMPTOMS

When you use the mail merge feature to merge a Microsoft Access database table that contains Rich Text Format (RTF) text with a Microsoft Office Word 2007 document, the RTF text is not merged with the document.

CAUSE

This issue occurs because Word 2007 cannot interpret RTF text in a database from another program when you perform a mail merge.

WORKAROUND

To work around this issue, create a query in Microsoft Access. Then, use the query results as the mail merge data source.
Modification Type:MajorLast Reviewed:6/21/2006
Keywords:kbmerge kbtshoot kbExpertiseBeginner kbprb KB920842 kbAudKnowledgeWorker
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