The MailDisableContact procedure may return error code 0x80131500 after you install Feature Pack 1 for Microsoft Solution for Hosted Messaging and Collaboration 3.5 (920738)


The information in this article applies to:

  • Microsoft Solution for Hosted Messaging and Collaboration 3.5

SYMPTOMS

After you install Feature Pack 1 for Microsoft Solution for Hosted Messaging and Collaboration 3.5, the MailDisableContact procedure may return error code 0x80131500.

CAUSE

This problem occurs if the CN keyword of the LDAP path in the procedure call parameter is specified in lowercase text.

For example, in the following LDAP path "cn=" must be "CN=":

<contact>LDAP://cn=contact1,OU=Org,OU=Reseller,OU=Hosting, DC=fabrikam,DC=com</contact>

RESOLUTION

To resolve this problem, change the procedure call parameter to specify "CN=" instead of "cn=" in the LDAP path.
Modification Type:MajorLast Reviewed:7/14/2006
Keywords:kbtshoot kbprb KB920738 kbAudITPRO
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