Windows XP-based clients may obtain automatic updates from the Windows Update site instead of from a Windows Server Update Services server (920652)


The information in this article applies to:

  • Microsoft Windows Server Update Services
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

Microsoft Windows XP-based clients may obtain automatic updates from the Microsoft Windows Update site instead of from the Microsoft Windows Server Update Services server. Additionally, the WindowsUpdate.log file may contain entries that resemble the following: 2005-07-18 16:50:41-0400 840 26b4 WUAutoUpdateAtShutdown failed, hr=8024002B
2005-07-18 16:50:48-0400 1340 540 Service received SERVICE_CONTROL_SHUTDOWN control
2005-07-18 16:50:48-0400 1340 274c Exiting Service Main
2005-07-18 16:50:49-0400 1340 274c WUAUENG ServiceMain exits. Exit code is 0x240001
2005-07-18 16:51:56-0400 1348 31c Service Main starts
2005-07-18 16:51:56-0400 1348 31c Using BatchFlushAge = 20834.
2005-07-18 16:51:56-0400 1348 31c Using SamplingValue = 503. 2005-07-18 16:51:56-0400 1348 31c Successfully loaded event namespace dictionary.
2005-07-18 16:51:56-0400 1348 31c Successfully loaded client event namespace descriptor.
2005-07-18 16:51:56-0400 1348 31c Successfully initialized local event logger. Events will be logged at C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-07-18 16:51:56-0400 1348 31c Successfully initialized NT event logger.
2005-07-18 16:51:56-0400 1348 31c Successfully initialized event uploader 0.
2005-07-18 16:51:56-0400 1348 31c Successfully initialized event uploader 1.
2005-07-18 16:51:56-0400 1348 31c WU client with version 5.4.3790.2180 successfully initialized
2005-07-18 16:51:56-0400 1348 31c Service status is now SERVICE_RUNNING
2005-07-18 16:52:13-0400 1348 548 Service received logon notification
2005-07-18 16:52:41-0400 1348 31c start delayed initialization of WU client
2005-07-18 16:52:51-0400 2892 b50 Trying to make out of proc datastore active
2005-07-18 16:53:00-0400 2892 b50 Out of proc datastore is now active
2005-07-18 16:53:00-0400 1348 31c Client Call Recorder finished delayed initialization
2005-07-18 16:53:00-0400 1348 31c Setting next AU detection timeout to
2005-07-18 20:53:00 2005-07-18 16:53:00-0400 1348 31c Launching Legacy AU client

CAUSE

This problem occurs if the following registry entries are corrupted or are not valid:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion \WindowsUpdate\Auto Update\SusServerVersion
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion \WindowsUpdate\Auto Update\ConfigVer
The registry entries may become corrupted if Microsoft Software Update Services is upgraded to Microsoft Windows Server Update Services on the client.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To solve this problem, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\AutoUpdate

  3. Modify the existing registry entries, or add new registry entries, to match the entries in the following table.
    NameTypeData
    SusServerVersionREG_DWORD0x1
    AUStateREG_DWORD0x2
    NextDetectionTimeREG_SZYYYY-MM-DD hh:mm:ss
    ConfigVerREG_DWORD0x1
    LastWaitTimeoutREG_SZYYYY-MM-DD hh:mm:ss
    Note Substitute a date and a time for YYYY-MM-DD hh:mm:ss.
  4. On the File menu, click Exit.
  5. Restart the computer.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

902093 How to read the Windowsupdate.log file

Modification Type:MajorLast Reviewed:6/14/2006
Keywords:kbwindowsupdatev5 kbClient kbwindowsupdate kbtshoot kbprb KB920652 kbAudITPRO
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