Error message when you try to open a form or try to preview a form in InfoPath 2003 with Service Pack 1: "InfoPath cannot create a new, blank form" (920596)
The information in this article applies to:
- Microsoft Office InfoPath 2003, Service Pack 1 (SP1)
SYMPTOMSWhen you try to open a form or try to preview a form in Microsoft Office InfoPath 2003 with Service Pack 1, you receive an error message that resembles the following: InfoPath cannot create a new, blank form.
InfoPath cannot open the form. To fix this problem, contact your system administrator.
You receive this error message even though the form is a new, blank form. When you click Show Details, you receive the following error message: Form template: <filepath>
InfoPath cannot open the selected form. There was an error while loading the XML schema for the form.
Access is denied.
Note In this error message, <filepath> is a placeholder for the location of the form that you want to open or to preview. CAUSEThis problem occurs if one or more of the following conditions are true: - The versions of the following files are old and are incompatible with InfoPath 2003 Service Pack 1:
- The Hlink.dll file
- The Urlmon.dll file
- The Oleaut32.dll file
- A third-party application installs duplicate copies of the Hlink.dll file or of the Urlmon.dll file.
RESOLUTIONTo resolve this problem, follow these steps: - Click Start, click Run, type Regsvr32 %SystemRoot%\System32\hlink.dll, and then click OK.
- Click Start, click Run, type Regsvr32 %SystemRoot%\System32\urlmon.dll, and then click OK.
- Click Start, click Run, type Regsvr32 %SystemRoot%\System32\oleaut32.dll, and then click OK.
Modification Type: | Major | Last Reviewed: | 6/9/2006 |
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Keywords: | kbtshoot kberrmsg kbprb KB920596 kbAudDeveloper kbAudITPRO |
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