Windows Messenger 4.7 is listed as an optional software update on the Microsoft Update Web site even though you did not install Windows Messenger on a computer that is running Windows Fundamentals for Legacy PCs (920320)



The information in this article applies to:

  • Windows Fundamentals for Legacy PCs

SYMPTOMS

Consider the following scenario:
  • You run the Setup program to install Microsoft Windows Fundamentals for Legacy PCs on a computer.
  • You specify in the Setup program that you do not want to install Microsoft Windows Messenger.
  • After you install Windows Fundamentals for Legacy PCs on the computer, you use Microsoft Internet Explorer to visit the Microsoft Update Web site.
  • You click Custom on the Welcome to Microsoft Update Web page to view optional and high-priority updates that are available for the computer.
In this scenario, when you click Software, Optional, you see that Windows Messenger 4.7 appears in the Optional software updates list.

CAUSE

This issue occurs because the Microsoft Update Web site lists Windows Messenger 4.7 as an optional software update even though Windows Messenger is not installed on the computer. Additionally, Windows Messenger 4.7 will not install on the computer if you click to select the Windows Messenger 4.7 check box in the Optional software updates list.

MORE INFORMATION

For more information about Windows Fundamentals for Legacy PCs, visit the following Microsoft Web site:

Modification Type:MajorLast Reviewed:8/30/2006
Keywords:kbExpertiseBeginner kbtshoot kbprb KB920320 kbAudEndUser kbAudITPRO