The Manage Site Accounts tool does not add or modify Client Push accounts in Systems Management Server 2003 SP2 (920108)


The information in this article applies to:

  • Microsoft Systems Management Server 2003 SP2

SYMPTOMS

Consider the following scenario:
  • You use the Manage Site Accounts tool (Msac.exe) to add or modify a Client Push account.
  • You add the account to or modify the account in a Microsoft Systems Management Server (SMS) 2003 Service Pack 2 (SP2) site.
In this scenario, the new account may not be displayed in the Accounts tab of the Client Push Installation Properties.

Note The Manage Site Accounts tool is part of the SMS 2003 SP1 Administration Feature Pack.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Systems Management Server 2003 Administration Feature Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Msac.exe2.50.3025.2100114,68801-Jun-200616:58x86
Msac_res.dll2.50.3025.210029,18401-Jun-200616:58x86
Msac_setup.exe2.50.3025.2100610,30401-Jun-200617:12x86
Msa_res.dll2.50.3025.210011,26401-Jun-200616:58x86
Sms_msa.dll2.50.3025.2100466,94401-Jun-200616:58x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbsmsAdmin kbSMSFeaturePack kbQFE kbhotfixserver kbpubtypekc KB920108 kbAudITPRO
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