Windows Err Msg: There is a Problem with Your Media Device (92798)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q92798 SYMPTOMS
If you try to use Media Player to play CD audio and the compact disc you
are attempting to play does not contain audio information on track 1, you
may receive the following error message:
There is a problem with your media device. Make sure it is working
correctly or contact the device manufacturer.
WORKAROUND
To work around this problem, you may be able to drag the thumb tab in
Media Player to track 2 (or the first track that contains audio
information). Also, other CD-audio programs, such as Musicbox, may
allow this type of compact disc to be played.
Some CD-ROM drives (for example, those that use the TSLCDR.SYS driver
in the CONFIG.SYS file) do not allow the thumb tab to be dragged in
Media Player. Users with this driver cannot play CD-ROM disks with
non-audio tracks through Media Player.
| Modification Type: | Major | Last Reviewed: | 10/13/2003 |
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| Keywords: | KB92798 |
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