A downloaded .xfd file is empty when you use Outlook Web Access to access a mailbox on a computer that is running Exchange Server 2003 Service Pack 2 (919884)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Service Pack 2

SYMPTOMS

You use Microsoft Outlook Web Access to access a mailbox on a computer that is running Microsoft Exchange Server 2003 Service Pack 2. When you download an .xfd file attachment, and you try to open the file, the downloaded file is empty.

CAUSE

This problem occurs because Exchange Server 2003 does not recognize the file type.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, you must have Microsoft Exchange Server 2003 Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement

When you apply this hotfix, the IIS Admin Service, the Microsoft Search service, the Microsoft Exchange Information Store service, and any dependent services are automatically restarted.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Exosal.dll6.5.7651.3270,14422-Jun-200623:42x86
Mdbmsg.dll6.5.7651.323,361,28022-Jun-200623:00x86
Store.exe6.5.7651.325,258,24022-Jun-200623:45x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When you access a file by using Outlook Web Access, Exchange Server 2003 verifies the file name extension. If the extension is a known HTML or XML extension, the content is sent to the client. However, if the extension is an XML file that has an unknown file name extension such as .xfd, the content is not sent to the client. Files that have .xfd extensions are secured forms data that is stored in XML format.

After this hotfix is installed, you can configure a list of additional file name extensions that are enabled through the following registry value:

Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem\InternetContent
Value: AttachExtensionAllowed
Type: STRING

Note Use the following format for additional file name extensions: .xxx. The following are examples of the format:
  • .xfd
  • .myext1
  • .myext2

REFERENCES

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages


Modification Type:MinorLast Reviewed:9/23/2006
Keywords:kbHotfixServer kbQFE kbfix kbBug kbPubTypeKC KB919884 kbAudITPRO