Error message when you start a Windows XP-based computer: "The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image" (919753)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you start a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
The application or DLL C:\Windows\system32\winspool.drv is not a valid Windows image. Please check this against your installation diskette.

CAUSE

This problem occurs if the Winspool.drv file is corrupted.

RESOLUTION

To resolve this problem, follow these steps:
  1. Click Start, click Run, type %Windir%\system32, and then click OK.

    Note %Windir% represents the path of the Windows system folder. Typically, C:\Windows is the path of the Windows system folder.
  2. Right-click the Winspool.drv file, and then click Rename.
  3. Type winspool.drv.old, and then press ENTER.
  4. Restart the computer.
Modification Type:MajorLast Reviewed:6/9/2006
Keywords:kbtshoot KB919753 kbAudEndUser kbAudITPRO
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