Error message when you try to open the User Accounts item in Control Panel on a Windows XP-based computer: "Microsoft HTML Application host has encountered a problem and needs to close" (919751)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you try to open the User Accounts item in Control Panel on a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
Microsoft HTML Application host has encountered a problem and needs to close.

RESOLUTION

To resolve this problem, click Start, click Run, type regsvr32 mshtml.dll, and then click OK two times.
Modification Type:MajorLast Reviewed:6/5/2006
Keywords:kbtshoot KB919751 kbAudEndUser kbAudITPRO
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