Error message when you insert media of non-standard sector sizes into a removable disk device in Windows 2000: "Please insert disk in <DriveLetter>" (919613)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional

SYMPTOMS

You insert media of non-standard sector sizes into a removable disk device. This removable disk device is connected to a Microsoft Windows 2000-based computer that has hotfix 897574 installed. When you do this, you may receive a message that resembles the following:
Please insert disk in DriveLetter:

CAUSE

This behavior occurs because the hotfix that is described in Knowledge Base article 897574 enables the windows kernel to recognize and handle large, multiple page-sized sectors. However, other Windows components may not recognize the larger, non-standard sector sizes.

WORKAROUND

To work around this behavior, restart the computer. This enables the removable disk device to recognize media of non-standard sector sizes.

REFERENCES

For more information about the fix that is described in hotfix 897574, click the following article number to view the article in the Microsoft Knowledge Base:

897574 You may receive a Stop error message after you insert media into a removable disk device in Windows XP, Windows Server 2003, or Windows 2000

Modification Type:MajorLast Reviewed:6/19/2006
Keywords:kbtshoot kbprb KB919613 kbAudITPRO
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