SYMPTOMS
Consider the following scenario. You create an e-mail message in Microsoft Outlook 2002 or in Microsoft Office Outlook 2003. You add an attachment to the e-mail message. All the following conditions are true:
- You are using Outlook to connect to a Microsoft Exchange mailbox that has exceeded its storage limit.
- You are running Outlook in online mode.
- You are using Microsoft Office Word as the e-mail message editor.
- You are composing messages in Rich Text Format (RTF).
In this scenario, when you delete the attachment from the e-mail message in the
Item_Write event of the Outlook Object Model, the message body still shows the attachment.
Additionally, if you try to send or to save the e-mail message the first time, the
Mailbox Cleanup dialog box appears as expected. However, if you try to send or to save the e-mail message again, you receive the following error message:
The operation failed.