Error message when you try to send an e-mail message in Outlook Express 6: "0x800c013b" (919453)


The information in this article applies to:

  • Microsoft Outlook Express 6.0

SYMPTOMS

When you try to send an e-mail message in Microsoft Outlook Express 6, you may receive a "0x800c013b" error message. Additionally, the e-mail message is not listed in the Sent Items folder.

CAUSE

This issue occurs if the Outlook Express .dbx files are stored on a network share.

RESOLUTION

To resolve this issue, do not store the Outlook Express .dbx files on a network share. We recommend that you store the Outlook Express .dbx files on the local disk. We do not support issues that may occur when the .dbx files are stored on a network share.

MORE INFORMATION

For more information about Outlook Express .dbx files, click the following article numbers to view the articles in the Microsoft Knowledge Base:

270670 How to back up and recover Outlook Express data

188854 How to back up the Outlook Express address book and mail folders

903095 Information about the maximum file size of the .dbx files that are used by Outlook Express

312359 Earlier e-mail messages are not displayed on a computer that is running Windows XP or Windows 2000

233264 Error message if the Folders.dbx file is missing or damaged

Modification Type:MajorLast Reviewed:6/5/2006
Keywords:kberrmsg kbExpertiseInter kbprb KB919453 kbAudITPRO
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