The DeliveredTo table in the Exchange Server 2003 mailbox store database may continue to grow (919417)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

The DeliveredTo table in the Microsoft Exchange Server 2003 mailbox store database may continue to grow. This behavior occurs even after you perform the following tasks:
  • You perform online maintenance.
  • You create space in the database.

CAUSE

This problem may occur if the rate at which message entries are added to the DeliveredTo table is faster than the rate at which message entries are removed from the DeliveredTo table. A message entry is added to the DeliveredTo table every time that a message is delivered to the server.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, Microsoft Exchange Server 2003 Service Pack 2 must be installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

The following services must be restarted when you apply this hotfix:
  • The Microsoft Exchange Information Store service
  • The IIS Admin service
  • The Microsoft Search service

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Exosal.dll6.5.7651.3470,14406-Jul-200617:36x86
Mdbmsg.dll6.5.7651.343,372,54406-Jul-200616:51x86
Store.exe6.5.7651.345,259,26406-Jul-200617:38x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Modification Type:MajorLast Reviewed:8/3/2006
Keywords:kbexchSTORE kbQFE kbfix kbBug kbhotfixserver kbpubtypekc KB919417 kbAudITPRO
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