SYMPTOMS
Consider the following scenario:
- You have a computer that is running Microsoft Windows XP Service Pack 2 (SP2). Alternately, you have a computer that is running Windows XP Service Pack 1 (SP1)and that has hotfix 811513 installed.
- The computer has a primary Windows Internet Name Service (WINS) server assigned to it that resides in the local subnet and a secondary WINS server that is located in a hub site.
- The computer switches the primary and secondary WINS server settings after one of the following conditions occurs:
- Fifty percent of the Dynamic Host Configuration Protocol (DHCP) lease time has passed.
- You run the nbtstat -RR command to update the NetBIOS names.
- You run the ipconfig /renew command to reestablish TCP/IP connections.
In this scenario, the computer registers with the secondary WINS server and sends name update requests to the secondary WINS server, even though the primary WINS server is fully operational and the primary WINS server destination is reachable.
Additionally, when the computer switches the primary and secondary WINS server settings, the wide area network (WAN) traffic may increase because the secondary WINS server is located in a hub site.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
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Netbt.sys | 5.1.2600.2910 | 162,816 | 17-May-2006 | 09:23 | x86 |