FIX: COM+ applications that run on a Windows Server 2003-based computer may stop responding because a deadlock condition occurs in the COM+ System Application service (919303)


The information in this article applies to:

  • Microsoft COM+ 1.5, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition
    • Microsoft Windows Server 2003, Datacenter x64 Edition
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Standard x64 Edition

SYMPTOMS

Microsoft COM+ applications that run on a Microsoft Windows Server 2003-based computer may stop responding (hang) because a deadlock condition occurs in the COM+ System Application service.

CAUSE

This problem occurs because a race condition occurs that involves calls to the DeleteTimerQueueTimer method. Any COM+ applications that call into the COM+ System Application service may stop responding.

RESOLUTION

This problem is fixed in the Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Package 9. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

921981 Availability of the Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 9

WORKAROUND

To work around this problem, restart the COM+ System Application service. To do this, follow these steps:
  1. Click Start, click Run, type services.msc, and then click OK.
  2. Right-click COM+ System Application, and then click Restart.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about the DeleteTimerQueueTimer method, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dllproc/base/deletetimerqueuetimer.asp

Modification Type:MinorLast Reviewed:9/29/2006
Keywords:kbfix kbHotfixRollup kbQFE kbPubTypeKC kbprb KB919303 kbAudDeveloper kbAudITPRO
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