Migration fails when you run Mailmig.exe in clone mode by using the /m switch in Exchange Server 2003 (919235)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

In Microsoft Exchange Server 2003, when you run the Exchange Server Migration Wizard (Mailmig.exe) by using the /m switch to migrate mailboxes from one Exchange Server organization to another, the migration fails. Additionally, if you use the Page Heap tool (Pageheap.exe) to monitor page heap corruption, the failure occurs when the very first mailbox is migrated.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mlmig32.dll6.5.7651.294,470,78412-Jun-200622:21x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This problem occurs only when you run the Exchange Server Migration Wizard in clone mode by using the /m switch. The problem does not occur when you run the Migration Wizard in the default GUI mode. However, if you run the Migration Wizard in GUI mode, users will lose their offline folder (.ost) files. Users will then have to synchronize their .ost files again.

When you run the Migration Wizard in clone mode, all data is copied. This data includes folder IDs, other special identifiers, and rules. After the migration, users can continue to work without any disruption. For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about the naming schema for Exchange software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

286470 How to use Pageheap.exe in Windows XP and Windows 2000


Modification Type:MinorLast Reviewed:9/23/2006
Keywords:kbQFE kbfix kbBug kbhotfixserver kbpubtypekc KB919235 kbAudITPRO