A firewall that performs payload inspection may block zone transfers by Windows Server 2003-based DNS servers (919218)



The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

Consider the following scenario:
  • A Microsoft Windows Server 2003-based primary Domain Name System (DNS) server hosts several primary zones.
  • A Windows Server 2003-based secondary DNS server hosts the corresponding secondary zones.
  • The secondary DNS server sends out DNS start of authority (SOA) query records to the primary DNS server when the DNS service restarts on the secondary DNS server. All DNS SOA query records use the same 0x6000 DNS ID.
  • An application firewall that examines the ID field in the DNS packet header is located on the network between the primary DNS server and the secondary DNS server.
In this scenario, the firewall may block zone transfers from the primary DNS server to the secondary DNS server.

Note This does not affect manual zone transfers.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Dns.exe5.2.3790.27021,125,88812-May-200615:37IA-64SP1SP1QFE
W03a2409.dll5.2.3790.270224,57612-May-200615:37IA-64SP1SP1QFE
Wdns.exe5.2.3790.2702442,88012-May-200615:37x86SP1WOW
Ww03a2409.dll5.2.3790.270225,60012-May-200615:37x86SP1WOW
Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Dns.exe5.2.3790.2702759,29612-May-200615:37x64SP1SP1QFE
W03a2409.dll5.2.3790.270226,11212-May-200615:37x64SP1SP1QFE
Wdns.exe5.2.3790.2702442,88012-May-200615:37x86SP1WOW
Ww03a2409.dll5.2.3790.270225,60012-May-200615:37x86SP1WOW
Windows Server 2003, x86-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Dns.exe5.2.3790.2702442,88013-May-200601:46x86SP1SP1QFE
W03a2409.dll5.2.3790.270225,60013-May-200601:33x86SP1SP1QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When you install the hotfix, the secondary DNS server randomly changes the value in the ID field of the DNS header. Then, the firewall does not drop the packets. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbWinServ2003preSP2fix kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB919218 kbAudITPRO