Error message after you deploy a new image to a computer by using the Zero Touch Installation (ZTI) script (ZeroTouchInstallation.vbs): "STOP 0x0000007B INACCESSIBLE_BOOT_DEVICE" (919140)

The information in this article applies to:

Microsoft Solution Accelerator for Business Desktop Deployment

SYMPTOMS

After you deploy a new image to a computer by using the Zero Touch Installation (ZTI) script (ZeroTouchInstallation.vbs) that is included in the Microsoft Solution Accelerator for Business Desktop Deployment (BDD), you may receive the following error message:

STOP 0x0000007B INACCESSIBLE_BOOT_DEVICE

CAUSE

This issue occurs when the image does not contain the required driver entry in the [SysprepMassStorage] section of the Sysprep.inf answer file. In this scenario, the Plug and Play (PnP) ID of the controller cannot be populated in the critical device database of the image.

RESOLUTION

To resolve this issue, follow these steps:

Restart the computer from CD to access the Sysprep.inf answer file.
In a text editor, open the Sysprep.inf answer file.
Locate the Sysprep section of the Sysprep.inf file, and then change the parameter to BuildMassStorageSection=yes.
Verify that the Sysprep.inf file for the mass storage controller and driver are present in the image.
Save the Sysprep.inf file.

STATUS

This behavior is by design.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

303786 Missing [SysprepMassStorage] section causes STOP 0x7B error message on Windows XP Sysprep images

302577 How to use the Sysprep tool to automate successful deployment of Windows XP

For more information about the Solution Accelerator for Business Desktop Deployment (BDD), Enterprise Edition, visit the following Microsoft Web site:

http://www.microsoft.com/technet/desktopdeployment/default.mspx

Modification Type:	Major	Last Reviewed:	5/22/2006
Keywords:	kbtshoot kbprb KB919140 kbAudITPRO