MSDSS cannot reverse-synchronize users in Windows Server 2003 (918763)


The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

On a computer that is running Microsoft Windows Server 2003, Microsoft Directory Synchronization Services (MSDSS) cannot reverse-synchronize users by using the MSDSS tool. When this problem occurs, you may receive the following error message:
Windows cannot run the initial reverse synchronization or migration session. An extended error has occurred.
Additionally, the MSDSS log file contains the following entry:
Error code (0x800704b8): An extended error has occurred (0xfffffd77)

CAUSE

This problem occurs because of a problem in the Adsnwnds.dll file. The Adsnwnds.dll file allocates only a 16 kilobyte (KB) buffer for the Novell bhConfigRW attribute. The contents of this attribute may exceed 16 KB.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 and MSDSS 5.03 SP2 installed.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
Adsnwnds.dll5.0.3790.2723180,22413-Jun-200612:41x86
Windows Server 2003, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Wadsnwnds.dll5.0.3790.2723180,22412-Jun-200622:14x86
Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Wadsnwnds.dll5.0.3790.2723180,22412-Jun-200622:12x86

WORKAROUND

To work around this problem, find the user of the large bhConfigRW attribute in the Novell Directory Services (NDS) tree. To do this, import the users by one group at a time. When you find the user, trim the bhConfigRW attribute in the NDS tree.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kberrmsg kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB918763 kbAudITPRO
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