SYMPTOMS
When you try to send an e-mail message to a recipient by using Microsoft Exchange Server 2003 Outlook Web Access, you receive the following message:
Check Names -- Web Page DialogMicrosoft Outlook Web Access does not recognize
""
user@
localdomain.
com"@
securedomain.
com"
Do you want to:
- Delete this recipient from the list
- Change to
You experience this problem when you try to send an e-mail message to a recipient by using an e-mail address that contains a quoted string.
Note You do not experience this problem when the following conditions are true:
- You use Microsoft Office Outlook 2003 to send the e-mail message.
- You have an Outlook contact that is configured to use the particular SMTP address.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, you must have Microsoft Exchange Server 2003 Service Pack 2 (SP2) installed to apply this hotfix.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
|
| Exoledb.dll | 6.5.7651.29 | 2,609,664 | 12-Jun-2006 | 23:47 | x86 |