You experience errors in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager, and event ID 0 messages are logged in the Application log (918008)



The information in this article applies to:

  • Sybari Enterprise Manager 1.1

SYMPTOMS

You may experience errors in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager when you try to run distribution jobs or update jobs. Additionally, events that resemble the following events are logged in the Application log:Event Type: Error
Event Source: SEM
Event Category: None
Event ID: 0
Date: date
Time: time
User: N/A
Computer: ComputerName
Description: From SybariSoftware.SEM.DeploymentNotificationHandler.DeploymentLogger

Invokation of RedistributionManagement.HandleNotificatioin() failed.

Exception: System.ArgumentOutOfRangeException
Message: Ticks must be between DateTime.MinValue.Ticks and DateTime.MaxValue.Ticks.
Parameter name: ticks
Source: mscorlib
at
System.EnterpriseServices.IRemoteDispatch.RemoteDispatchNotAutoDone(String s)
at
System.EnterpriseServices.RemoteServicedComponentProxy.Invoke(IMessage reqMsg)
at
System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at
SybariSoftware.SEM.Services.RedistributionManagement.NotificationResultsHandler
(NotificationResults results)
at SybariSoftware.SEM.Services.RedistributionManagement.HandleNotification(Object results)Event Type: Error
Event Source: SEM
Event Category: None
Event ID: 0
Date: date
Time: time
User: N/A
Computer: ComputerName
Description: From SybariSoftware.SEM.Services.ServerManagement

ISEM Exception System.Runtime.InteropServices.COMException
(0x80070005): Access is denied. -- error creating the DeploymentAgent on server ServerName using the DomainName\SDEP_ServerName account credentials.
at
SybariSoftware.SEM.ManagedWrapper.ManagedAgent.ThrowCOMException(String err, Int32 hr, String source)
at
SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent..
ctor(String server, String user, String domain, String password)
at
SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent.Create(String server, String user, String domain, String password)
at SybariSoftware.SEM.Services.ServerManagement.DeployAgent
(SEMDeploymentInfo deployment, InstallerConfiguration settings)

Exception: System.Runtime.InteropServices.COMException
Message: Access is denied. -- error creating the DeploymentAgent on server ServerName using the DomainName\SDEP_ServerName account credentials
Source: Void.ctor(System.String, System.String, System.String, System.String)
at
SybariSoftware.SEM.ManagedWrapper.ManagedAgent.ThrowCOMException(String err, Int32 hr, String source)
at
SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent.Create(String server, String user, String domain, String password)
at SybariSoftware.SEM.Services.ServerManagement.DeployAgent
(SEMDeploymentInfo deployment, InstallerConfiguration settings)Note The events that are logged depend on the operation that you tried to perform in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager.

CAUSE

This issue occurs if the Microsoft .NET Framework 2.0 is installed on the computer that is running Sybari Enterprise Manager or Microsoft Antigen Enterprise Manager.

Currently, Sybari Enterprise Manager and Microsoft Antigen Enterprise Manager contain code that is incompatible with the .NET Framework 2.0. This problem is known to occur with the following programs:
  • Sybari Enterprise Manager version 1.1.064
  • Microsoft Antigen Enterprise Manager version 9.0

WORKAROUND

To work around this issue, remove the .NET Framework 2.0 by using Add or Remove Programs in Control Panel.

Note After you remove the .NET Framework 2.0, you may have to remove and then reinstall the ASP.NET Windows component.

Modification Type:MajorLast Reviewed:4/24/2006
Keywords:kbprb kbtshoot kbEventLog KB918008 kbAudITPRO