Error message when you try to validate Microsoft Office by using Office Genuine Advantage: "Trial version detected" (918002)
The information in this article applies to:
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Small Business Management Edition 2006
- Microsoft Office Access 2003
- Microsoft Office Excel 2003
- Microsoft Office FrontPage 2003
- Microsoft Office OneNote 2003
- Microsoft Office Outlook 2003
- Microsoft Office Outlook 2003 with Business Contact Manager
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Project Standard 2003
- Microsoft Office Project Professional 2003
- Microsoft Office Visio Standard 2003
- Microsoft Office Visio Professional 2003
- Microsoft Office Word 2003
- Microsoft Office XP Professional
- Microsoft Office XP Standard
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Project Professional 2002
- Microsoft Project Standard 2002
- Microsoft Publisher 2002
- Microsoft Visio 2002 Professional
- Microsoft Visio 2002 Standard
- Microsoft Word 2002
SYMPTOMSWhen you try to use Office Genuine Advantage to validate a Microsoft Office product that is listed in the "Applies to" section, validation fails. Additionally, you receive one or both of the following error messages:
Trial version detected Error code:
0x8018102 CAUSEThis issue occurs when the product that you are trying to validate is not a full version. The following trial versions are licensed temporarily for evaluation. Microsoft Office 2003 trial products- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft FrontPage 2003
- Microsoft InfoPath 2003
- Microsoft OneNote 2003
- Microsoft Project Standard 2003
- Microsoft Publisher 2003
- Microsoft Visio 2003
Microsoft Office XP trial products- Microsoft Office XP Professional
- Microsoft Office XP Standard
- Microsoft FrontPage 2002
- Microsoft Project 2002
- Microsoft Visio Standard 2002
- Microsoft Visio Professional 2002
RESOLUTIONTo resolve this issue, upgrade the trial version of Office to a full version.
| Modification Type: | Major | Last Reviewed: | 4/25/2006 |
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| Keywords: | kbLicensing kbsetup kbactivation kbtshoot kbExpertiseBeginner kbprb KB918002 kbAudKnowledgeWorker |
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