An integration of a multi-currency Sales Order Processing invoice that has a payment leaves $0.01 instead of zero in the "On Account" field in Microsoft Dynamics GP and in Microsoft Great Plains (917919)

SYMPTOMS

When you integrate a multi-currency Sales Order Processing invoice that has a payment amount in Microsoft Dynamics GP 9.0 and in Microsoft Business Solutions - Great Plains 8.0, the On Account field of the invoice contains a value of $0.01 even though the values that are in the Amount Received and the Total fields on the invoice are the same.

When the values that are in the Amount Received and the Total fields on the invoice are the same, the value that is in the On Account field should be zero.

RESOLUTION

Microsoft Dynamics GP 9.0

To resolve this problem, obtain the latest service pack for Integration Manager for Microsoft Dynamics GP 9.0. For more information, visit one of the following Microsoft Web sites, depending on whether you are a partner or customer:

Partners
https://mbs.microsoft.com/partnersource/downloads/releases/integration+manager+9.0+downloads.htm

Customers
https://mbs.microsoft.com/customersource/support/downloads/servicepacks/Integration+Manager+9.0+Downloads.htm

Microsoft Business Solutions Great Plains 8.0

To resolve this problem, obtain the latest service pack for Integration Manager for Microsoft Great Plains 8.0. For more information, visit one of the following Microsoft Web Sites, depending on whether you are a partner or customer:

Partners
https://mbs.microsoft.com/partnersource/downloads/releases/integrationmanager8.0.htm?printpage=false

Customers
https://mbs.microsoft.com/customersource/support/downloads/servicepacks/IntegrationManager8.0.htm

STATUS

Microsoft Dynamics GP 9.0

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Integration Manager for Microsoft Dynamics GP 9.0 Service Pack 1.