Report data does not appear in the SMS database when you use the management point API to submit data to a Systems Management Server 2003 management point (917873)



The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When you use the management point API to submit data to a Microsoft Systems Management Server (SMS) 2003 management point, you experience the following symptoms:
  • The report data does not appear in the SMS database.
  • The following error information appears in the hardware inventory management point handler log file:
    Inv: Client Id does not match with body GUID
    Note This log file is named MP_HINV.log. It is located in one of the following folders:
    • %WINDIR%\system32\ccm\logs
    • SMS_CCM\Logs
You experience this problem if you try to submit data to a management point that is running in SMS 2003 with Service Pack 1 (SP1) or a later service pack installed.

RESOLUTION

When you use the management point API to submit data to a management point that has SMS 2003 SP1 or a later service pack installed, you must use the SetClientID method before you call the Post method. To call the SetClientID method, you must include the current Smsmsgapi_h file and the current Smsmsgapi_i_c file in the project.

To update these files, apply this hotfix to the computer that SMS 2003 SDK 3.1 is installed on. After these files are updated, make sure that you include them in the project. After you include these files, you must query the ISmsMessage2 interface to access SetClientID. The parameter that is passed to SetClientID should be the SMS GUID of the client. This GUID must match the GUID that is listed in the contents of the inventory report.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Smsmsgapi_hNot Applicable37,46002-May-200600:20Not Applicable
Smsmsgapi_i_cNot Applicable4,68402-May-200600:20Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:7/17/2006
Keywords:kbfix kbQFE kbExpertiseInter kbhotfixserver KB917873 kbAudDeveloper