Xbox 360: You cannot see banners or featured downloads in the Xbox Live Marketplace (917760)


The information in this article applies to:

  • Microsoft Xbox 360
  • Xbox Live

SYMPTOMS

You cannot see banners or featured downloads in the Xbox Live Marketplace.

Banners and featured downloads are examples of online content. You can access the following offline information:
  • Games
  • Tournaments
  • Entertainment
  • All the rewards
  • Endless possibilities
  • What are you waiting for?

CAUSE

You will experience this behavior if you are under 18 (a minor) or if you access the Xbox Live Marketplace by using a minor's account.

Currently, banner ads do not have a content rating. Therefore, banner ads will not appear if you access the Xbox Live Marketplace by using a minor's account.

THINGS TO TRY

  1. There is no workaround for this behavior. This behavior is a built-in feature to help prevent minors from accessing certain areas of the Xbox Live service without a parent's approval.

MORE INFORMATION

Xbox Live uses the information that is associated with your Windows Live ID account (the e-mail address and password that you use to sign in to the Windows Live ID). When you create a Windows Live ID account, you have to enter your age. After Xbox Live identifies you as a minor, you cannot change the age that is associated with your Xbox Live account.

For more information about the parental control feature, visit the following Web site:

http://www.xbox.com/en-US/community/personality/elle/20060402-parentsguidetofamilysettings.htm

Modification Type:MinorLast Reviewed:10/3/2006
Keywords:kbXboxLiveFeatures kbXboxLiveConnectivity kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbxbox360ext kbPubTypeKC kbtshoot KB917760
©2004 Microsoft Corporation. All rights reserved.