SYMPTOMS
When you use the administrative function in the Microsoft
Connected Services Framework (CSF) 2.5,
some
features are not available in the original CSF management pack.
For example, the following features are not available:
- Alert suppression
- Microsoft Knowledge Base information
- Event categorization
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Steps to apply the hotfix
This hotfix includes a new CSF management pack. To apply this hotfix, follow these steps:
- Start the Microsoft Operations Manager (MOM) 2005
Administrator console.
- Right-click Management Packs, and then
click Import/Export Management Pack.
- Click Next, click Import the
Management Pack and/or reports, and then click
Next.
- In the Select
the folder where the Management Pack (or report
files) are located box, type the path of the Microsoft Connected Services
Framework.akm file, click Import Management Pack
only, and then click Next.
- Click the Microsoft Connected Services
Framework.akm file, click Replace existing Management
Pack, and then click Next.
- Click Finish, and then click
Close.
- In the MOM Administrator console, expand Computer
groups, right-click Microsoft CSF Servers, and then click Properties.
- Click the Included Computers tag, click
Add, select the computer that is hosting the Connected
Services Framework components, and then click OK two
times.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time item in Control Panel.
|
Microsoft Connected Services
Framework.akm | 150,356 | 19-Apr-2006 | 02:56 |