Description of the Office 2003 post-Service Pack 2 hotfix package: April 5, 2006 (917688)

INTRODUCTION

This article describes the Office 2003 issues that are fixed in the Microsoft Office 2003 post-Service Pack 2 hotfix package that is dated April 5, 2006.

Issue that the hotfix package fixes

This hotfix package fixes the following issue:

917689 Relative hyperlinks are changed and no longer work correctly in a file that is saved in Office 2003

This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

When you try to close a Microsoft Office 2007 program, the program may stop unexpectedly (crash). Additionally, you receive an event that resembles the following event when you view the Application log in Event Viewer:

Bucket	szAppName	szAppVer	szModName	Offset	cHits
232459281	winword.exe	11.0.6568.0	mso.dll	003c677a	10113
189113252	winword.exe	11.0.6502.0	mso.dll	003c2c29	199
130535500	powerpnt.exe	11.0.6361.0	ntdll.dll	00010f29	104
130774505	powerpnt.exe	11.0.6361.0	ntdll.dll	00011e58	76
125216324	winword.exe	11.0.6359.0	ntdll.dll	0004c8e1	88
130710605	winword.exe	11.0.6359.0	ntdll.dll	0001103c	167
124914881	winword.exe	11.0.6359.0	mso.dll	003b581f	744
87559043	winword.exe	11.0.6113.0	mso.dll	003b965a	95
60912693	winword.exe	11.0.5604.0	mso.dll	003ba9da	284

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix package:

The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 (SP2) hotfix. To install the hotfix, you must have Office 2003 SP2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887616 Description of Office 2003 Service Pack 2
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP2 installed or without SP2 installed. However, we have tested this hotfix more extensively on Office 2003 with SP2 than we have on Office 2003 without SP2. If you install this hotfix on a computer that is running Office 2003 without SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You must create or modify a registry key to use the one of the hotfixes that this package contains. For more information about the registry modifications that you must make, click the following article number to view the article in the Microsoft Knowledge Base:

917689 Relative hyperlinks are changed and no longer work correctly in a file that is saved in Office 2003

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download information:

File name	File version	File size	Date	Time
Office2003-kb917688-glb.exe	11.0.8020.0	5,965,632	05-Apr-2006	19:04

Microsoft Windows Installer .msp file information:

File name	File version	File size	Date	Time
Msoff.msp	Not applicable	15,585,280	05-Apr-2006	18:50

After the hotfix is installed, the global version of this hotfix has the file attributes (or later) that are listed in the following table.

File name	File version	File size	Date	Time
Ietag.dll	11.0.6550.0	161,984	17-Mar-2005	21:36
Mso.dll	11.0.8020.0	12,244,672	01-Apr-2006	10:12

Additional notes:

For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates