Public folder content may not be successfully replicated after you install Sybari Antigen on a public folder server that is running Exchange Server 2003 (917680)


The information in this article applies to:

  • Sybari Antigen 8.0 for Microsoft Exchange, when used with:
    • Microsoft Exchange Server 2003 Enterprise Edition
    • Microsoft Exchange Server 2003 Standard Edition
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

After you install Sybari Antigen on a public folder server that is running Microsoft Exchange Server 2003, public folder content may not be successfully replicated to other public folder servers.

CAUSE

This problem occurs because Sybari Antigen scans public folder replication messages. By default, the Sybari Antigen Internet scan job scans all Winmail.dat files for viruses. Exchange sends Winmail.dat files to public folder replication servers to make public folder replication easier. If Sybari Antigen modifies one or more of these Winmail.dat files, the public folder replication operation is unsuccessful.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE/SOFTWARE/Sybari Software/Antigen For Exchange

  3. On the File menu, point to New, and then click DWORD Value.
  4. Type DoNotScanIPMReplicationMessages, and then press ENTER to name this new registry entry.
  5. In the right pane, right-click DoNotScanIPMReplicationMessages, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
After you configure this registry entry with a value of 1, the Sybari Antigen Internet scan job no longer scans IPM replication messages. If a virus is replicated by using public folder replication, Sybari Antigen uses its real-time scan functionality to detect this virus.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:4/18/2006
Keywords:kbtshoot kbpending kbBug kbprb KB917680 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.