Description of the Office XP post-Service Pack 3 hotfix package: March 31, 2006 (917584)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Small Business
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Publisher 2002
  • Microsoft Word 2002
For a Microsoft Office 2003 version of this article, see 915058.

SUMMARY

Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

This article describes the Office XP issue that is fixed in the hotfix package that is dated March 31, 2006.

Issues that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you open a document in an Office XP program, a recent shortcut is created in the following folder:

    drive:\Documents and Settings\ username \Application Data\Microsoft\Office\Recent

    When you use a roaming profile, and when you log on or log off the roaming profile, the recent shortcut may not be copied successfully.

    This problem occurs when an Office XP program creates a recent shortcut that contains an invalid character, such as a colon (:), in the extended stream information. The resultant recent shortcut is 0 kilobytes (KB) in file size. Additionally, the shortcut is not copied by the roaming profile process.

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • To apply the hotfix, you must have Microsoft Office XP Service Pack 3 (SP3) installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTime
Officexp-kb917584-glb.exe10.0.6796.04,772,59231-Mar-200621:28
Microsoft Windows Installer .msp file information
File nameFile sizeDateTime
Sharedff.msp7,806,46431-Mar-200621:26
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
File nameFile versionFile sizeDateTime
Ietag.dll10.0.6731.0105,15210-Sep-200420:11
Mso.dll10.0.6796.09,808,57630-Mar-200622:59
Additional notes:
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

    824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:4/21/2006
Keywords:kbExpertiseBeginner kbOfficeXPpostSP3fix kbHotfixRollup kbfix kbBug kbQFE kbHotfixServer KB917584 kbAudITPRO
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