Error message when you try to deploy the Sybari Enterprise Manager DeploymentAgent program: "The requested operation cannot be performed on a file with a user-mapped section open" (917483)


The information in this article applies to:

  • Sybari Enterprise Manager 1.1

SYMPTOMS

When you try to deploy the Sybari Enterprise Manager DeploymentAgent program on a computer that is running Sybari Antigen, you receive the following error message:
Failed to deploy the Agent. Reason: The requested operation cannot be performed on a file with a user-mapped section open.

RESOLUTION

To resolve this issue, rename the Pushinstaller.exe file. Then, try to deploy the DeploymentAgent program. To rename the Pushinstaller.exe file, follow these steps:
  1. On the computer that is running Sybari Antigen, click Start, click Run, type %windir%\temp in the Open box, and then click OK.
  2. In the Windows Temp folder, right-click PushInstaller.exe, and then click Rename.
  3. Rename PushInstaller.exe to PushInstaller.old.

    Note Generally, you cannot remove the PushInstaller.exe program. However, you can rename this program.
  4. Retry the DeploymentAgent deployment operation.

MORE INFORMATION

For more information about another error message that you may receive when you try to deploy the DeploymentAgent program, click the following article number to view the article in the Microsoft Knowledge Base:

917679 Error message when you try to deploy the Sybari Enterprise Manager DeploymentAgent program on a computer: "Error: Failed to deploy the Agent. Reason: Class not registered"

Modification Type:MajorLast Reviewed:4/28/2006
Keywords:kbDeployment kberrmsg kbtshoot kbprb KB917483 kbAudITPRO
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