You receive an error message in Microsoft Internet Explorer after you download the Groove device management registry file (917211)
The information in this article applies to:
- Groove Enterprise Management Server 3.1
- Groove Enterprise Management Server 3.0
- Groove Enterprise Management Server 2.5
SYMPTOMSWhen you try to download the Groove device management
registry file, Groove_ domain_name.reg, the download
operation will try to create a file. The name of this file is a seemingly random string of
characters. After you save this file, you may receive the following error message in Microsoft Internet Explorer: Internet Explorer cannot download "file name" from secure.groove.net
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later. CAUSEThis issue occurs if you turned on the Do not save encrypted pages to
disk option in Internet
Explorer. When this option is turned on, you cannot to download
the Groove device management registry file. RESOLUTIONTo resolve this problem, temporarily turn off the Do not save encrypted pages to
disk option. To do this, follow these steps:
- Start Internet Explorer.
- On the Tools menu, click Internet
Options, and then click the Advanced tab.
- Under Security, click to clear the Do
not save encrypted pages to disk check box, and then click
OK.
MORE INFORMATIONAs soon as you have downloaded the Groove device management
registry file, you may turn on the Do not save encrypted pages to
disk option again.
| Modification Type: | Major | Last Reviewed: | 5/26/2006 |
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| Keywords: | kbprb kbExpertiseInter kbtshoot KB917211 kbAudKnowledgeWorker kbAudITPRO |
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