You cannot use the Disk Management snap-in to create a mount point for a locked volume in Windows Server 2003 (916695)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

In Microsoft Windows Server 2003, you try to use the Disk Management snap-in to assign a drive letter to a volume on a disk. However, the drive letter is not assigned as expected. Therefore, you cannot use the Disk Management snap-in to create a mount point for the volume.

CAUSE

This problem occurs if the following conditions are true:
  • The underlying disk is a basic disk.
  • The volume is locked.
Note This problem does not occur if the volume is locked but if the underlying disk is a dynamic disk.

RESOLUTION

To resolve this problem, remove the lock from the volume. If you do not know which program has locked the volume, you may have to use a third-party utility to identify the program that has locked the volume.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:4/12/2006
Keywords:kbtshoot kbExpertiseInter KB916695 kbAudITPRO
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