The signatures feature is unavailable in Outlook 2003 or in Outlook 2002 (916655)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002

SYMPTOMS

When you try to add a new signature or modify an existing signature in Microsoft Office Outlook 2003 or in Microsoft Outlook 2002, the signatures feature is unavailable.

CAUSE

This behavior may occur if any stationary was selected as the default stationary.

WORKAROUND

To work around this behavior, select <None> as the default stationery. To do this, follow these steps:
  1. On the Tools menu, click Options.
  2. Click the Mail Format tab.
  3. Under Stationery and Fonts, click <None> in the Use this stationery by default box.
  4. Click OK.

MORE INFORMATION

For more information about how to create an AutoSignature in Outlook, click the following article number to view the article in the Microsoft Knowledge Base:

287579 How to use AutoSignatures in Outlook

Modification Type:MajorLast Reviewed:3/24/2006
Keywords:kbemail kbExpertiseBeginner kbtshoot kbprb KB916655 kbAudEndUser
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