The Web page navigation buttons on an IntelliMouse Optical pointing device may not work as expected (916587)


The information in this article applies to:

  • Microsoft IntelliMouse Optical

SYMPTOMS

When you use the Microsoft IntelliMouse Optical pointing device on a Microsoft Windows-based computer, the Web page navigation buttons may not work. Or, these buttons may scroll through a Web page vertically instead of browsing between Web pages.

CAUSE

This issue may occur if third-party software such as IBM Mouse Suite 98 Daemon is installed on the computer.

RESOLUTION

To resolve this issue, use the Add or Remove Programs tool to remove the third-party program from the Windows-based computer.

For more information about how to use the Add or Remove Programs tool, click the following article number to view the article in the Microsoft Knowledge Base:

307895 How to change or remove a program in Windows XP

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:4/11/2006
Keywords:kbtshoot KB916587 kbAudEndUser
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