Error message when you try to install Groove with default values: "A directory name cannot contain any of the following characters: `{'}~!@#$%^&()+=[];" (916405)

The information in this article applies to:

Groove Workspace 2.5 Standard Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Preview Edition
Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

When you install Groove with default values, you may receive the following error message at the Choose User Data Location page:

A directory name cannot contain any of the following characters: `{'}~!@#$%^&()+=[];

CAUSE

This issue occurs when your Microsoft Windows user name contains a restricted character, such as an apostrophe. The default value for the Groove User Data folder is based on the Windows user name. For example, this issue occurs when a default user directory is named C:\Documents and Settings\O'Brien.

RESOLUTION

To resolve this issue, use a custom location, such as C:\Program Files\Groove Networks\Groove\UserData.

Modification Type:	Major	Last Reviewed:	7/7/2006
Keywords:	kbExpertiseInter kbtshoot KB916405 kbAudKnowledgeWorker